Privacy Policy

Last Updated: 19 May 2026

1. Introduction

Royal Pet Treat Co. ("Royal Pet Treat Co.", "we", "our", or "us") is an Australian-owned business specialising in the sourcing, export, and future development of premium Australian pet treats for customers across Singapore and broader Asian markets.

We are committed to protecting your privacy and handling personal information in a transparent, secure, and responsible manner. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, purchase products, communicate with us, or otherwise interact with our business.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect personal information that is reasonably necessary for our business activities, including:

Personal Information

Business Information

We may also collect information from:

This may include business names, contact details, shipping information, and transaction records.

Automatically Collected Information

When you access our website, we may automatically collect:

3. How We Use Your Information

We may use your information to:

4. Marketing Communications

If you subscribe to our mailing list or provide consent, we may send you updates regarding:

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

You may disable cookies through your browser settings; however, some parts of the website may not function correctly.

6. Disclosure of Personal Information

We do not sell personal information.

We may disclose your information to trusted third parties where necessary for business operations, including:

All third parties are expected to handle personal information securely and only for authorised purposes.

7. International Data Transfers

As an Australian business serving international markets, your personal information may be transferred to, stored in, or processed in countries including Australia, Singapore, and other jurisdictions where our service providers, logistics partners, or commercial partners operate. We take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

While we take reasonable precautions, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

When personal information is no longer required, we will take reasonable steps to securely destroy or de-identify it.

10. Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated.

To make a request, please contact us using the details below.

11. Overseas Customers

If you access our website or services from outside Australia, you acknowledge that your information may be transferred to and processed in Australia and other countries where we operate or engage service providers.

12. Compliance with Privacy Laws

Royal Pet Treat Co. takes reasonable steps to comply with applicable privacy and data protection laws, including:

13. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those third parties. We encourage users to review the privacy policies of external websites before providing personal information.

14. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal obligations, or website functionality. Any updates will be published on this page with a revised "Last Updated" date.

15. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Royal Pet Treat Co.

Email: [email protected]

Phone: 0418 588546

Business Address: Melbourne, Australia